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How teershillong Handles Your Personal Data

This Privacy Policy explains exactly what personal data teershillong collects when you open an account, how we use it, and the rights you hold over it.

Data collected only as neededYour rights respected under Indian lawSecure storage & access controlsContact us anytime to request changesCookies managed transparently
teershillong How teershillong Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Write to our dedicated privacy address with your account details and your specific request…
Live Chat Support Open the chat widget on teershillong and ask to be connected to the privacy-handling…
Postal Request For formal written requests under applicable Indian data-protection law, send a signed letter to…
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data-handling practices are built around limiting collection to what is necessary, storing it securely, and giving you clear ways to review or remove it.

Encrypted Data Storage

All personal data — including your UPI details, email, and account credentials — is stored using encryption at rest. Access is logged and audited, so we know who touched your data and when it was accessed.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and adjust cookie preferences through the settings panel inside your account at any time.

Account Security Controls

Two-step verification is available for your account. We alert you by SMS or email when a login is detected from a new device, giving you the chance to flag it immediately if the access was not yours.

Data Retention Schedule

We keep account data for as long as your account remains active and for a defined period after closure, as required under Indian financial regulations. After that window closes, personal data is deleted from live systems.

Your Right to Access

You may request a copy of the personal data we hold about you at any time. We will compile and deliver it within the timeframe set by applicable law — typically within 30 days of a verified request.

Correction and Deletion Requests

If any data we hold is inaccurate, contact us and we will correct it promptly. Where deletion is permitted under applicable law and does not conflict with our retention obligations, we will erase the relevant records.

Frequently Asked Questions About Your Privacy

Below are the questions our account holders ask most often about how their data is handled on teershillong. If your question is not here, our privacy team is reachable via chat or email.

We collect your name, email, phone number, date of birth and payment identifiers such as your UPI ID or Paytm number. We gather only what is needed to run your account and process transactions securely.

We do not sell your data. We share it with payment processors like UPI and PhonePe networks only to complete your transactions, and with identity-verification services where required by applicable Indian law.

After account closure, we retain financial and identity records for the period required under Indian regulations. Once that period expires, your personal data is deleted from our active databases and backups.

Send a written request to our privacy email or raise it via live chat. We will verify your identity and deliver your data summary within the timeframe set by applicable law, normally within 30 days.

Yes. Where deletion is permitted and does not conflict with our legal retention obligations, we will remove your data. Contact us via email or chat and our privacy team will confirm what can be erased and when.

We use session cookies for login continuity and analytics cookies to improve the platform. You can review and adjust your cookie preferences inside your account settings without affecting your ability to use the site.

Change your password immediately and contact our support team via live chat. We will review access logs for your account, flag any suspicious activity, and work with you to secure your account and personal data.