Reference

Terms That Govern Your teershillong Account

These terms set out the rules that apply when you open and use your teershillong account — covering everything from how deposits via UPI and PhonePe are processed…

Account Eligibility by Local LawUPI & Paytm Wallet RulesFair Play ConditionsWithdrawal Verification StepsDispute Resolution Process

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Where and How These Terms Apply

teershillong Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to all activity on teershillong, including account creation, deposits, gameplay, and withdrawals. Access to our platform depends on local law and is available only where local law permits. You are solely responsible for confirming that using this service is lawful in your jurisdiction

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before proceeding. We process Indian deposits through UPI, Paytm, and PhonePe; any transaction you initiate is governed by these terms and by the applicable policies of your chosen payment provider. We may amend these terms at any time, and continued use of your account after an
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update constitutes acceptance. If you disagree with any change, you must stop using the account and contact our support team to close it formally.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TERMS TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled in a way that conflicts with what is written here…

HOW WE PROTECT YOUR ACCOUNT

Account Security, Data and Your Rights

Your account data is handled with care and stored under industry-standard security practices. Here is how we approach the areas that matter most to you when it comes to these terms.

Data Handling

We collect only the data needed to operate your account — name, contact details, payment identifiers, and transaction history. We do not sell your personal data to third parties and do not share it beyond what these terms explicitly permit.

Cookie Policy

Our site uses functional and analytics cookies to keep your session active and measure how pages perform. You can manage cookie preferences from the settings panel; blocking functional cookies may affect account login and wallet features.

Account Security

Two-factor authentication is available on all accounts and strongly encouraged. If you suspect unauthorised access, use the account-lock option in your security settings immediately and then contact support to begin a formal review.

Data Retention

We retain account and transaction records for as long as required by applicable regulations in your jurisdiction. When an account is closed, personal data is archived securely and deleted at the earliest point that law permits.

Your Rights

You have the right to request a copy of the personal data we hold on your account, to correct inaccurate records, and to ask us to delete data where no legal retention requirement applies. Submit such requests via the help centre form.

How to Request Changes

To update personal details, amend payment preferences, or request formal data corrections, log in to your account settings or write to our support email. Verified requests are processed within five business days.

Frequently Asked Questions on These Terms

Below are the questions we hear most often about how these terms work, what they mean for your account, and what steps to take when something is unclear.

Yes. Every deposit you make — whether through UPI, Paytm, or PhonePe — is governed by these terms alongside the individual policies of your payment provider. Any dispute about a transaction must be raised with us first before approaching your payment provider.

We can update the terms at any time, and we will notify you through your registered contact details or a banner in your account dashboard. Continued use of your account after the effective date of an update means you accept the revised terms.

Stop using your account and contact our support team to close it formally. Closing your account ensures you are not bound by the updated terms, and any remaining wallet balance will be returned through your last verified withdrawal method.

Submit a data-access request through the help centre form or by emailing our support address with your account ID. We verify the request against your registered details and provide a data summary within five business days of confirmation.

Fraudulent activity, providing false registration details, attempting to manipulate game outcomes, or breaching fair-play conditions are all grounds for suspension. We investigate before acting and will inform you of the outcome in writing.

Retention periods depend on the legal requirements in your jurisdiction. We archive closed-account data securely and delete it at the earliest point that applicable law permits, typically once any mandatory audit period has passed.

Raise the issue through live chat or email support, quoting your account ID and the specific clause you believe was misapplied. A senior agent will review the matter and issue a written response within two business days.

Terms That Govern Your teershillong Account

How to Contact Us About These Terms

Account Security, Data and Your Rights

Data Handling

Cookie Policy

Account Security

Data Retention

Your Rights

How to Request Changes

Frequently Asked Questions on These Terms

01 Do these terms apply to my deposits made via UPI or Paytm?

02 Can teershillong change these terms without telling me?

03 What should I do if I disagree with an amendment to the terms?

04 How do I request a copy of the personal data you hold on my account?

05 Are there any activities that would lead to account suspension under these terms?

06 How long do you keep my account data after I close my account?

07 Who do I contact if I believe these terms were applied incorrectly to my account?

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